This set of MCQ(multiple choice questions) focuses on the Soft Skill Development NPTEL Week 4 Solutions.
Soft Skills, a buzz word today, has attracted the attention of students, professionals and entrepreneurs all over the world. Every individual wants to get a coveted job. In a fast changing world, it’s important to prove multiple skills in different situations. The course aims at creating awareness among the stock holders of the corporate world in which the role of individuals as team players and also as responsible leaders materializes to a great extent. The course, with its interactive and need based modules, will address various challenges of communication as well as behavioural skills faced by individuals at workplace and organizations in bridging the gaps through effective skills of interviews, group discussions, meeting management, presentations and nuances of drafting various business documents for sustainability in today’s global world.
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Soft Skill Development NPTEL Week 4 Solutions
Q1. A group is a collection of people who share a common meaning and evaluation of themselves and come together to achieve common goals.
a) True
b) False
Answer: a)
Q2. A good relationship can be initiated through proper _____________.
a) attitude
b) action
c) presentation
d) communication
Answer: d)
Q3. A person goes to a park every day in the evening and often sees a small girl playing with her puppy. Every time they look at each other, both exchange smile and the girl wave her hand while returning home. What kind of relationship is this?
a) Moderate
b) Casual
c) Passing
d) Deep
Answer: c)
Q4. In which stage of forming relationships, efforts should be made to determine and fulfill the mutual needs in between two persons?
a) Negotiation
b) Identification
c) Awareness
d) Exploration
Answer: b)
Q5. In the Tuckman model of group development, groups at the ______________ stage, start the creative process of focusing on their goals but may become entangled in the interpersonal conflict between individuals.
a) norming
b) forming
c) storming
d) adjourning
Answer: c)
Q6. Which of the following formal groups are created by the organization to accomplish some specific goals within an unspecified time frame?
a) Command groups
b) Functional groups
c) Interest groups
d) Task groups
Answer: b)
Q7. _____________ are formed by members who enjoy similar social activities, political beliefs, religious values, or other common bonds.
a) Task groups
b) Functional groups
c) Interest groups
d) Friendship groups
Answer: d)
Q8. Which of the following is a nonverbal communication type used for conflict management?
a) Kinesics
b) Proxemics
c) Haptics
d) All of the above
Answer: d)
Q9. Which style of conflict management involves pushing one viewpoint at the expense of another or maintaining firm resistance to another person’s actions?
a) Avoiding style
b) Accommodating style
c) Forcing style
d) Compromising style
Answer: c)
Q10. _____________ is a conflict which occurs between two different gropus to prove the superiority of one group over the other.
a) Intergroup conflict
b) Intragroup conflict
c) International conflict
d) None of the above
Answer: a)
Q11. Which of the following sentence is INCORRECT?
a) The goals and objectives of interest groups are specific to each group member and may not be related to organizational goals.
b) The members of interest groups may not be part of the same organizational department but they are bound together by some other common interest.
c) The interest groups usually continue over time and also last longer than general informal groups.
d) None of the above.
Answer: d)
Q12. Consider the following statements:
A: Networking is all about the exchange of cognitive or emotional components among a group of people.
B: Watching TV is an act of collaboration.
a) Both A and B are correct
b) A is correct but B is wrong
c) B is correct but A is wrong
d) Both A and B are wrong
Answer: b)
Q13. Macro-level social networks may involve
a) Small groups
b) Organizations
c) Eco-terrorists
d) Rights activists
Answer: d)
Q14. Consider the following statements:
A: Social media fosters smooth governance.
B: With the help of social media communication, anti-establishment protest movements can take place.
a) Both A and B are correct
b) A is correct but B is wrong
c) B is correct but A is wrong
d) Both A and B are wrong
Answer: a)
Q15. Which of the following sentence is CORRECT?
a) Group dynamics is a system of behaviours and psychological processes occuring within a social group, or between social groups.
b) Group dynamics deal with the attitudes and behavioral patterns of a group.
c) Group dynamics is concerned with the information, structure and the functioning of a group.
d) All of the above
Answer: d)
Previous – Soft Skill Development NPTEL Week 4 Solutions
Q1. Six degrees of separation suggests that any two people in this world must have at least six psychological differences among them.
a) True
b) False
Answer: b)
Q2. Proxemics is a type of ___________ communication strategy used for conflict management.
a) Verbal
b) Non-verbal
Answer: b)
Q3. ____________ is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce reward, and interference from the other party in achieving their goals.
a) Conflict
b) Power
c) Communication
d) Group dynamics
Answer: b)
Q4. Relationships play an important role in our life, and the formulation of good relationships depends on proper ______________.
a) social structure
b) goals
c) communication
d) mental ability
Answer: c)
Q5. The relationship between a shopkeeper and customer is an example of _______________ relationship
a) Passing
b) Casual
c) Deep
d) Moderate
Answer: d)
Q6. Which of the following are the stages in formation of a relationship?
a) Awareness
b) Acquaintance
c) Exploration
d) All of the above
Answer: d)
Q7. Which of the following are indicatd as the form of formal groups?
a) Interest groups
b) Friendship groups
c) Command groups
d) Reference groups
Answer: c)
Q8. Which stage of group development in the Tuckman model, groups are marked by a more serious concent about task performance, and the dyads/triads begin to open up and seek out for other members in the group?
a) Forming
b) Norming
c) Adjourning
d) Storming
Answer: b)
Q9. In Fisher’s Model of Group Progression, in which stage the group recognizes that it is reaching consensus and explicitly consolidates that consensus to complete the task.
a) Oreintation
b) Reinforcement
c) Emergence
d) Conflict
Answer: b)
Q10. Which of the following are the charactersticts of a group?
a) Formal social structure
b) Unconventional goals
c) Competitiveness
d) None of the above
Answer: a)
Q11. ____________ groups are formed by members who enjoy similar social activities, political beliefs, religious values, or other common bonds.
a) Reference group
b) Friendship group
c) Task group
d) None of the above
Answer: b)
Q12. Which of the following are the sources of conflict?
a) Inadequate or poor communication
b) Misuse of power
c) Differences in ideologies and values
d) All of the above
Answer: d)
Q13. In recent times many multinational companies use tweets for advertising. Why do you think they do so?
a) Tweets are easily accessibly by everyone
b) The companies get sufficient customer feedback about their products from those tweets
c) Tweets can attract customers of a specific culture or language
d) All of the above
Answer: d)
Q14. Abhisek, Kirti Ranjan and Smruti Ranjan are three school friends. They share personal/group photos or information regarding class notes, course syllabus, exam etc. with each other over WhatsApp on a regular basis. This is an example of
a) Meso level social networking
b) Macro level social networking
c) Mega level social networking
d) Micro level social networking
Answer: d)
Q15. Which of the following sentence about reference groups are CORRECT?
a) The group consist of people who work together to achieve a common task
b) The main objectives of the groups are to seek social validation and social comparison
c) The members of the groups may not be part of the same organization but they are bound together by some other common interest
d) All of the above
Answer: b)
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