This set of MCQ(multiple choice questions) focuses on the Soft Skills NPTEL 2023 Week 5 Assignment Solutions.
Soft Skills, a buzz word today, has attracted the attention of students, professionals and entrepreneurs all over the world. Every individual wants to get a coveted job. In a fast changing world, it’s important to prove multiple skills in different situations. The course aims at creating awareness among the stock holders of the corporate world in which the role of individuals as team players and also as responsible leaders materializes to a great extent. The course, with its interactive and need based modules, will address various challenges of communication as well as behavioural skills faced by individuals at workplace and organizations in bridging the gaps through effective skills of interviews, group discussions, meeting management, presentations and nuances of drafting various business documents for sustainability in today’s global world.
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Soft Skills NPTEL 2023 Week 5 Assignment Solutions
Q1. If there is an organizational barrier, one must immediately contact the highest authority in that organization.
a) True
b) False
Answer: b) False
Q2. Role of informative writing is to explain opinions, not facts.
a) True
b) False
Answer: a) True
Q3. The goal of business writing is to impress the clients with colloquial language.
a) True
b) False
Answer: b) False
Q4. Ethical communication involves an audience centered approach
a) True
b) False
Answer: a) True
Q5. Choice of words like simple words play an important role in effective writing.
a) True
b) False
Answer: a) True
Q6. Which among the following is not a part of organizational breakdown?
a) Misunderstood application of media
b) Fear of superior’s perception
c) Fear of rejection
d) Negative attitude in an organization
Answer: c) Fear of rejection
Q7. Arrange the following in order, from what should be done first to what should be done last while writing a research paper
(i) Researching
(ii) Revising
(iii) Conceptualizing
(iv) Drafting
a) iv-ii-iii-i
b) ii-iv-i-iii
c) iii-i-iv-ii
d) i-iii-ii-iv
Answer: c) iii-i-iv-ii
Q8. Complete the following format:-
Date
________
Sub:
Salutation
Main Body
Complimentary close
Signature
________
a) Enclosure, Name
b) Inside address, Name
c) Inside address, Enclosure
d) Name, Inside Address
Answer: c) Inside address, Enclosure
Q9. Semantic Gap occurs because-
a) Meanings are difficult
b) Meanings are contextualized
c) Meanings are confusing
d) Language is confusing
Answer: b) Meanings are contextualized
Q10. Breakdown in a communication process, happens at three levels- Intrapersonal, interpersonal and ___________ level.
a) Office
b) Organization
c) State
d) National
Answer: b) Organization
Q11. Match the following levels to their characteristics:-
- Source level A. Information Overload
- People level B. Categorical Thinking
- Organization level C. Emotional outbursts
a) 1-C, 2-A, 3-B
b) 1-A, 2-B, 3-C
c) 1-A, 2-C, 3-B
d) 1-B, 2-C, 3-A
Answer: d)Â 1-B, 2-C, 3-A
Q12. A piece of official business writing which is circulated within the organization is called:-
a) Official Letter
b) Memo Report
c) Official Report
d) Memorandum
e) Minutes
Answer: b), d)
Q13. Ethical considerations include-
a) Mixed reactions
b) Misquoting
c) Misunderstanding
d) Misdirecting
e) Plagiarism
Answer: b), e)
Soft Skills NPTEL 2022 Week 5 Assignment Solutions
Q1. In business, good writing is that which is clear, concise, and plain.
a) True
b) False
Answer: a) True
Q2. A letter report and a memo are similar in internal and external circulation.
a) True
b) False
Answer: b) False
Q3. Semantic gap decreases the chances of a communication breakdown.
a) True
b) False
Answer: b) False
Q4. Communication breakdown between two people may have differences in perception.
a) True
b) False
Answer: a) True
Q5. Directness is one of the features of effective writing.
a) True
b) False
Answer: a) True
Q6. A step in the communication process which blocks, restricts, or interferes with the smooth flow of messages is known as:
a) Communication breakdown
b) Communication speed
c) Communication flow
d) Communication channels
Answer: a) Communication breakdown
Q7. “The difference between the right word and the almost right word is the difference between lightning and a lightning bug.”
The quote mentioned above belongs to:
a) Virginia Woolf
b) Mark Twain
c) Toni Morrison
d) Charles Dicken
Answer: b) Mark Twain
Q8. Which one of the following is not the best way to overcome communication breakdown?
a) Facilitating feedback
b) Selecting the right word
c) Being ruthless while communicating
d) Selecting the most suitable medium
Answer: c) Being ruthless while communicating
Q9. Which one of the following is not a feature of effective writing?
a) Directness
b) Easy to understand language
c) Choice of proper words
d) Using flowery expressions
Answer: d) Using flowery expressions
Q10. Which one of the following is/are the characteristics of advance writing?
a) Conceptualizing
b) Researching
c) Drafting
d) All of the Above
Answer: d) All of the Above
Q11. A research article does not include__________.
a) business reports
b) journal articles
Answer: a) business reports
Q12. ______________ pattern is one of the best related to the categorical pattern of writing used in an organization.
a) Casual
b) Topical
Answer: b) Topical
Q13. Lighting and climatic conditions are the ____________ types of distractions.
a) emotional
b) physical
Answer: b) physical
Q14. Organizational communication breakdown occurs because of _____________ attitudes of employees in the organization.
a) negative
b) positive
Answer: a) negative
Q15. An act of plagiarism comes under the __________ form of communication breakdown.
a) judicial
b) ethical
Answer: b) ethical
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